In a world where everybody seeks to be heard, there are few individuals who know how to listen. Communication has been confused with speaking good, yet listening is the first step in communication. Tommerson in Are You Listening emphasizes the strength of listening and ways in which it can change relationships, both personal and professional.
Listening is more than just hearing words. It entails perceiving feelings, intentions and the implicit message being communicated. Most unfortunately, the majority of the people do not listen to understand the information but to respond to it. This brings about loopholes in communication and misunderstandings.
The book describes the notion of active listening, a skill that entails complete attention and presence. Active listening requires full attention to the speaker, no distractions and a response to the speaker. This is a very basic but effective skill, which can help one to make the conversations much better.
One of the major benefits of effective listening is building trust. When individuals are listened to and their opinions are understood then they tend to open up and participate in meaningful discussions. This is particularly significant in leadership and business world where trust is a key determinant of success.
Are You Listening also covers the barriers to listening like distractions, assumption and impatience. In the digital era, individuals are always being distracted, and therefore, being able to be fully engaged in conversations is hard. The book also gives real life strategies in order to work through these obstacles and enhance concentration.
The other important lesson in the book is the use of empathy in listening. Empathetic listening is the ability to become the person you are listening to and put yourself in his/her shoes. This assists in establishing stronger and resolving conflicts.
Good listening skills in the workplace can make the difference between individuals and others. Leaders that listen to their subordinates provide a good working environment and promote teamwork. On the same note, a profession that is keen to the clients can have a better understanding of their needs and offer effective solutions.
Listening in personal relationships is also highlighted in the book. A lot of misunderstanding leads to many conflicts in relationships. Having better listening skills, people can make their relationships stronger and prevent any misunderstandings.
The practical approach of Are You Listening is its most valuable feature. The book includes practical tips and examples that readers can implement in their lives. It makes readers become more conscious and attentive in a conversation.
Moreover, non-verbal communication in listening is also brought out in the book. Body language, eye contact and facial expressions have a great role to play in expressing that you are actively involved in the conversation.
Listening is an art that should be practiced on a regular basis. It cannot be learned in just one day. Nevertheless, anyone can become a better listener with the help of the correct direction and regular practicing.
Are You Listening is an effective reminder that communication is a two-way process. People can make better and more meaningful interactions by concentrating on listening, as opposed to speaking.
This book is a must read in the event that you would like to improve your relationship, become a better leader, and speak with a better understanding on how to communicate effectively. It will alter your view of approaching conversations and will make you a better communicator.
